Experience
Czech EU Council Presidency 2022
Jun–Dec 2022 · Prague, Czechia
Our role
Accreditation, delegate services and hostess operations
For six months Prague hosted the rotating presidency of the Council of the EU. Fourteen informal ministerial Councils, a summit, COSAC, and roughly a hundred event days, most running in parallel across the city.
What we delivered
We ran the delegate-facing operation. Four standing teams, each with its own supervisor, were at the Prague Congress Centre, Prague Castle, Hotel Diplomat and Václav Havel Airport, plus ad-hoc teams for European Commission and Parliament meetings and the opening and closing events. One central coordinator held the whole operation together.
The work involved accreditation desks issuing last-minute passes to delegates and press, orientation inside the conference venues, press-room support, gift and material distribution, and catering service at the airport.
Scale
Constraints
Every team member needed Czech at C1 and English at B2. Airport staff needed food handling certification. A number of events were classified as sensitive or highly sensitive, which raised the vetting bar for on-site personnel.
Shifts were built around the client's calendar, not ours: days ran from 06:45 starts to 22:00 finishes, and the schedule changed constantly as the presidency programme moved.
One operator, every Expo
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